Creating Personal Safety in Conflict Situations

1-hour webinar from the Chronic Pain Symposium 2025, presented by Angie Arora, Andrew Hale, and Jo Edwards.
Write your awesome label here.

1.0 hour cpd

12 months' access
to the recording

what's included...

  • 1-hour Presentation
  • Downloadable Lecture Notes
  • Multiple-choice Quiz
  • CPD Certificate

presentation overview

This session explores the conflicts that can arise in chronic pain management across professions. While conflict is an inevitable part of the work, our ability to navigate it effectively depends on more than just communication skills—it starts with understanding and regulating our own internal states. Jo, Angie, and Andy will examine the physiological, emotional, and social responses to conflict, both internal and external, offering insights grounded in human physiology and psychology. More than just theory, this discussion will equip participants with actionable self-regulation and stress management techniques to help them show up more effectively in challenging conversations.

meet the presenters

angie arora

As a leading Veterinary Social Worker and the founder of Arora Wellness, Angie Arora supports high-stress, high-trauma exposed animal care organizations and its people to advance mental health and wellbeing. With specialized training as a Compassion Fatigue Specialist, Angie provides trauma-informed therapeutic coaching, dynamic training programs, and transformative courses designed to improve professional quality of life.

Angie focuses on helping animal care professionals manage stress, enhance emotional health, build self-awareness, improve nervous system health, and heal from chronic exposure to stress and trauma. Her trauma-informed and connected-centred approach transforms their experience from merely surviving to truly thriving in their roles.

Angie’s work extends to active involvement with organizations such as blendVET, the Canadian Collective for Equity in Veterinary Medicine, the International Association of Veterinary Social Work, and many animal care organizations across North America including veterinary hospitals, animal shelters, SPCA’s, and zoos. She also contributes as a Professor with Seneca Polytechnic, teaching acute self-care strategies for animal care professionals, and speaks at international conferences advocating for trauma-informed practices to foster deeper wellbeing across the profession.

Angie earned her Bachelor of Social Work from Toronto Metropolitan University and her Master of Social Work from York University. Her commitment to professional excellence is further evidenced by her certifications in Emotional CPR from the National Empowerment Centre, Compassion Fatigue Specialist from the Traumatology Institute, and International Coaching Federation training from the Mind Rebel Academy.
Write your awesome label here.

MSW, RSW

Certified Compassion Fatigue Specialist

Write your awesome label here.

BSc., ISCP. Dip. Canine. Prac., C.A.B., C.C.B

andrew hale

Andrew Hale BSc, ISCP.Dip.Canine.Prac is a Certified Canine Behaviourist. He is the behaviour consultant for Pet Remedy, and proud to be an expert advisor for Canine Arthritis Management and a Kids Around Dogs Trainer. He also acts as a consultant to many dog welfare and rescue organisations.

With a background in Human Psychology, Andrew is passionate about exploring the emotional experience that lies behind behaviour, both in dogs and the humans around them.

Andrew has played a leading role in the UK Dog training and behaviour community, having been the chair of the Association of INTODogs, and was the driving force behind the UK Dog Behaviour and Training Charter.

jo edwards

Jo’s interest in health and wellness began in 2006, but her education accelerated greatly in 2014 when she went travelling. She spent 6 years (2014 to 2020) backpacking around the world solo, gaining as much knowledge and wisdom as she could from various cultures along the way. She has immersed herself in the world of somatics, breathwork, neuroplasticity, hormones, belief systems, mindset, childhood experiences, attachment trauma, love languages… the list goes on.

Her qualifications include a Health Coach Diploma from CNM which she gained in 2021, and a certificate in Self Harm and Suicide Awareness and Prevention. Her work now focuses around emotional processing, active relaxation, and nervous system regulation.

Her lived experience of being a caregiver to many pets over the years combined with her emotional wellness knowledge means she is well placed to offer support and guidance to those facing difficult situations.
Write your awesome label here.

BA, MA, Health Coach Dip CNM

TQUK Level 2 Certificate in Self-harm and Suicide Awareness and Prevention (RQF)

Guaranteed Security using one of the most advanced encrypted systems on the market.
The information in this page is being processed and encrypted securely using industry-leading encryption and fraud prevention tools.

learn more with cam education